Thank you for shopping with King City Church at www.kingcitychurch.org. We aim to ensure a smooth and timely delivery of all items purchased from our online store. Please review our shipping policy below to understand our procedures and guidelines for shipping.

1. Processing Time
- Order Processing: Orders are typically processed within 2-3 business days (Monday-Friday, excluding holidays) after payment is received.
- Event Tickets: Digital tickets for events will be sent to the email address provided at the time of purchase within 1 business day of order confirmation.

2. Shipping Methods and Delivery Times
We offer various shipping options depending on the item and delivery location. Estimated delivery times will vary based on the selected shipping method and your location.
- Standard Shipping: 5-10 business days within India.
- Express Shipping: 2-5 business days within India, depending on availability and location.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as postal delays or natural calamities.

3. Shipping Costs
Shipping costs will be calculated at checkout based on the size, weight, and destination of your order. Any applicable shipping fees are non-refundable once your order has shipped.

4. Tracking Your Order
Once your order has shipped, we will send you an email with tracking information so you can monitor its progress. Please allow up to 24 hours for tracking information to update once you receive the email.

5. International Shipping
At this time, we currently do not offer international shipping. We hope to expand our shipping options in the future.

6. Damaged or Lost Shipments
If your order arrives damaged or if you have not received it within the expected timeframe, please contact us as soon as possible. We will work with you to resolve the issue, whether by reshipping the item or offering an alternative solution.

7. Contact Us
If you have any questions or need assistance regarding your order, please contact us through our website's contact page. We are here to help ensure your shopping experience with King City Church is positive and satisfying.

Thank you for your support!